Displaying items by tag: United Airlines

NaFFAA responds to United Airlines passenger removal

Washington, DC – The National Federation of Filipino American Associations (NaFFAA) was disappointed by the conduct exhibited by Chicago aviation security officers by removing a passenger from United Airlines flight 3411 from Chicago to Louisville.
Security officers not only forcibly pulled David Dao, a 69-year-old Asian doctor, out of his seat, but inhumanely dragged him down the aisle to the exit. His face was bruised and bloodied, and he appeared visibly shaken by the incident.
NaFFAA believes that no human deserves to be unfairly targeted, or experience such treatment during any travel, especially when the use of violence can be avoided.

NaFFAA also reaffirms its commitment to raising awareness around legal rights and protections, especially for Filipino Americans and immigrant communities. Filipinos and Filipino Americans are among the most frequent air passengers. According to Visa, Inc., Filipinos spent approximately $10 billion dollars in airline expenses in 2015. Consequently, the Filipino American community stresses air safety and passenger dignity for all travelers.

In his original tone-deaf apology, United Airlines’ CEO Oscar Munoz failed to acknowledge the violence and stood behind its corporate policies. Contrary to actual video footage, Munoz categorized Dr. Dao as “disruptive” and “belligerent.” Initially, Mr. Munoz appeared to shift all responsibility to the paid passenger.
“The use of unnecessary violence is inexcusable, and all passengers should be given the respect and safety that they deserve from any airline” said Brendan Flores, NaFFAA National Chairman. “We strongly urge the Department of Transportation to revisit its standards and regulations surrounding the training of aviation employees and contractors charged with the well-being and
security of passengers. The use of force should always be the last resort.”
Unfortunately, United Airlines had other options to defuse the overbooking situation, but regrettably declined. The Chicago Aviation Department confirmed that the “incident on United flight 3411 was not in accordance with our standard operating procedure and the actions of the aviation security officer are obviously not condoned by the Department.” NaFFAA supports calls for Congress and the Department of Transportation to determine better approaches
for interacting with passengers and avoiding acrimonious boarding situations like the one Dr. Dao suffered.


United Airlines passenger 'stung by scorpion' on flight

  • Published in U.S.

A Canadian man says he was stung by a scorpion while travelling in business class on a United Airlines flight.
Richard Bell said the scorpion fell from the overhead bin and onto his head during lunch on a trip from Houston, Texas to Calgary in Canada.
After putting it on his plate, he was stung. United has offered compensation.
It happened on Sunday, the same day a United passenger was violently dragged from a plane after refusing to give his seat to a staff member.
Video of the incident has been watched by millions of people online.
Dr David Dao, a 69-year-old Vietnamese-American, lost two front teeth and suffered a broken nose and a "significant" concussion in the incident.
Mr Bell, who was travelling with his wife, Linda, told CBC: "While I was eating, something fell in my hair from the overhead above me.
"I picked it up, and it was a scorpion. And I was holding it out by the tail, so it couldn't really sting me then."
A fellow passenger, he said, warned him that the creature was a scorpion and could be dangerous.
"So I dropped it on my plate and then I went to pick it up again, and that's when it stung me. It got my nail, mostly," he said
Mr Bell flicked the scorpion on to the floor and a flight attendant covered it with a cup before throwing it away in the bathroom.
A nurse who happened to be on board gave him a painkiller as a precaution, he said.
When the plane landed in Calgary he was taken to a hospital, and later released after being cleared of any medical issue.
Mr Bell said he had no plans to launch a lawsuit. United Airlines has offered the couple flying credit as compensation, CBC reports.
In the incident with Dr Dao, law enforcement officials were called after he refused to leave the overbooked plane travelling from Chicago to Louisville, Kentucky, saying he needed to get home to see his patients.
Dr Dao's lawyers have filed an emergency court request for the airline to preserve evidence ahead of a hearing on Monday.
He was released on Wednesday night from a Chicago hospital, his lawyer said, adding that he planned to have reconstructive surgery.

BBC News

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